Shipping Policy
Shipping Policy: Free Shipping on All Orders:
Thank you for shopping with KasNovas! We're pleased to offer free shipping on all orders to make your shopping experience even more enjoyable. Please review the following information to understand our shipping policies:
Shipping Destinations:
We currently ship worldwide for free!
Order Processing Time:
Orders are typically processed within 1-2 business days after payment is confirmed excluding holidays. Note: Orders made Friday after 12PM won't get processed till the following Monday.
Shipping Time:
Shipping times may vary depending on your location and product availability. Standard shipping typically takes [5-14 business days]. Please note that unforeseen circumstances, such as customs processing delays, may affect shipping times.
Shipping Carriers:
We partner with reputable carriers to ensure your order reaches you safely. The carrier used will depend on your location.
Order Got Damaged In Transit?
We’ve Got You Covered. If your item arrives damaged or defective, just email us at support@kasnovas.com with pictures of the issue. Contact us within 7 days of delivery, and we’ll send you a replacement—free of charge!
Order Changes and Cancellations:
If you need to make changes to your order or cancel it, please contact us within 24 hours of placing the order. We'll do our best to accommodate your request, but once the order is processed, changes may not be possible.
Contact Us:
If you have any questions or concerns about your order or our shipping policies, please contact our customer service team at support@kasnovas.com
Thank you for choosing KasNovas! We appreciate your business.